Our Products
Purpose-built fraud prevention capabilities designed for the unique challenges of African financial institutions.
Fraud Intelligence Platform
Comprehensive fraud detection and prevention for banks and microfinance institutions across East Africa. Monitor transactions in real time, detect anomalies, and reduce fraud losses before funds leave your ecosystem.
Real-Time Transaction Monitoring
Account Behavioral Analytics
Automated AI Risk Scoring
Regulatory and Audit Reporting
Instant Fraud Alerts
Customer and Account Profile Analysis
See it in action
Watch how leading institutions use our platform to detect and prevent fraud in real-time.
Alert Triage & Case Management Suite
Structured workspace for fraud operations and compliance teams. Triage alerts by priority, manage analyst workflows, track every action with a full audit trail, and produce regulator-ready case documentation — all from one system.
Alert Prioritization and Triage
Analyst Workflow Management
Full Audit Trail and Case Documentation
Regulator-Ready Reporting
Cross-Channel Pattern Recognition
Automated Escalation and Case Closure Reports
See it in action
Watch how leading institutions use our platform to detect and prevent fraud in real-time.
Fraud Incident & Intelligence Tracker
Caspix detects. FIIT operationalizes. When fraud hits, your team needs more than an alert — they need a structured workspace to track every incident from first flag through recovered funds, partner coordination, regulatory filing, and case closure.
Built by practitioners who have run fraud risk at Kenya's tier-1 institutions, FIIT is not a generic case tool — it is purpose-built for the workflows fraud teams actually run: holding funds, chasing correspondent banks, tracking chargebacks, and reporting to regulators. It is made available to Caspix clients as part of their subscription, not sold separately.
Availability
All Caspix Plans
No additional cost
Incident Lifecycle Management
Every fraud incident tracked from detection through investigation, escalation, recovery, and formal closure — with full timeline, notes, and analyst attribution.
Partner Validation Workflows
Outbound validation requests to correspondent banks and telcos, and inbound requests from external partners — with status tracking, response dates, and escalation.
Hold Request Tracking
Log and monitor fund hold requests placed with banks, telcos, and third-party institutions — track status, amounts held, and completion against each incident.
Chargeback Management
Structured tracking of card chargebacks — transaction data, merchant details, card network, liability outcome, and dispute status — across all chargeback types.
CIF-Level Exposure View
Consolidated fraud exposure per customer across all incident types — exposure amount, held funds, recovered funds, and saved amounts in one view.
Recovery Analytics
Track recovery rates by fraud type, channel, and period. Understand which incidents recovered funds, which were written off, and what drove the difference.
Why FIIT is an add-on, not a separate product
Caspix flags the fraud. FIIT is where your team operationalizes what happens next. The two are designed to work together — alerts from Caspix feed directly into FIIT incident records — but FIIT only makes sense to a team already working Caspix alerts. Fraud risk teams at Kenya's tier-1 institutions operate exactly this way: detection platform plus incident tracker, running in tandem. We have built that setup into a single client offering.
Seamless Integrations
Connect with your existing systems effortlessly. Our APIs and pre-built connectors support banking platforms, payment systems, and digital channels.
Core Banking Systems
Integrate with major banking platforms:
- - Temenos T24 & T24 Transact
- - Finacle (Infosys)
- - Flexcube (Oracle)
- - Jack Henry & Associates
Mobile & Digital
Support for mobile money and fintech:
- - M-Pesa & Safaricom APIs
- - Airtel Money
- - MTN Mobile Money
- - Payment Gateway APIs
Risk and Compliance Tools
Integrate into broader governance workflows:
- - SIEM and case management systems
- - Governance and compliance platforms
- - Internal reporting workflows
- - Custom integrations available
Integration Options
Real-time API
Direct API integration for instant transaction analysis and fraud scoring. Best for low-latency requirements.
Batch Processing
Process transaction batches through scheduled jobs. Ideal for daily reconciliation and bulk analysis.
File-based
CSV/Excel uploads for analysis. Simple setup without technical overhead, perfect for manual workflows.